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FORGINAL medical‘s strategy is set out in a 5-year improvement plan. Each year, the quality policy defines the main areas of work in line with the improvement plan. This policy systematically contains a quality aspect, a safety aspect and an environmental aspect. Progress in relation to the quality policy and the improvement plan is reviewed twice a year by the management.
Quality is ensured throughout the production process in particular by means of a tracking sheet, appropriate batch packaging and permanent labelling.
The tracking sheet follows the production batch, starting with the tooling itself. It details the production stages, the associated parameters and the applicable documents. All the tests carried out during production are recorded on this sheet. It will be kept for 35 years, with all the records for the batch to which it refers.
Each year a team of internal auditors carries out a full audit of the quality system. Actions resulting from previous audits are systematically reviewed and signed off. As well as system audits, environmental and product audits are carried to ensure that the company’s processes are fully effective, in particular with regard to the following points :
FORGINAL medical is ISO 13485 certified for drop forging parts for the medical market. Third-party audits are carried out annually. These audits are used as sources for improvement within the company. Numerous improvements have resulted from such audits. Robustness tests are carried out on our quality system (documentation system, customer and normative requirements, traceability, quality assurance plan, records, staff accreditation, etc.) to ensure continuous improvement.
FORGINAL medical works completely transparently with its customers and is always happy to welcome them for visits or audits. Every year, ten or so customers come and audit us, which helps identify new ways of improving.
FORGINAL medical has a list of subcontractors approved according to precise quality criteria. Depending on the criticality of the supplier, documentation or on-site audits are organised periodically, with an assessment twice a year in order to maintain the supplier’s qualification. If there is any deterioration in quality or logistics, action plans are called for and specific monitoring implemented, or a supplier may even be disqualified.
FORGINAL medical invests every year to improve working conditions. Psychological and social risks are taken into account as well as the risks of FORGINAL medical‘s staff developing musculo-skeletal disorders. The management of FORGINAL medical always listens to its staff, and undertakes each year to reduce overall the risks to which its teams are exposed.
Staff training is a priority in order to increase the loyalty of the teams and enhance their skills. All newcomers have a period of mentoring. They learn about their duties and any associated risks accompanied by a person who is experienced in the job.
A quarter of the company’s workforce is qualified as workplace first-aiders. The safety policy is based on their feedback and that of the company’s committee for health and safety at work.
All our purchased products comply with REACH requirements. We require our suppliers to comply fully with these requirements, and we check them periodically.